At Beddy, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with us, whether through our website, by email, or by any other means.

1. Information We Collect We may collect the following types of personal information from you:

Contact Information: such as your name, email address, phone number, and mailing address.

Order Information: including billing and shipping address, payment details (through secure third-party processors), and order history.

Account Information: if you create an account, we collect login credentials and preferences.

Communication Data: such as inquiries, feedback, or any messages you send us.

Website Usage Information: such as IP address, browser type, pages visited, time spent on the site, and cookies (see section 6).

Third-Party Plugin Data: including information collected through embedded tools like chat support, analytics, advertising trackers, or social media plugins.

2. How We Use Your Information We use the collected information to:

Fulfil your orders and manage your account.

Process payments securely.

Communicate with you regarding your purchases, inquiries, or customer support issues.

Send order confirmations, shipping updates, and other transactional emails.

Provide updates on promotions, new products, and offers (with your consent).

Improve our website, services, and customer experience.

Monitor website traffic and measure marketing effectiveness.

Comply with legal obligations.

3. Sharing Your Information We only share your information with third parties in the following situations:

Service Providers: such as payment processors, shipping companies, marketing partners, analytics tools (e.g., Google Analytics), and IT support providers who help us run our business.

Advertising and Social Media Partners: for delivering personalized advertisements and enabling social sharing functions, only if you have consented.

Legal Obligations: where required by law or legal processes.

Business Transfers: in the case of a merger, acquisition, or sale of assets.

We do not sell or rent your personal data to third parties.

4. Data Storage and Security We take reasonable and appropriate measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. This includes:

Secure data storage systems.

SSL encryption on our website.

Restricted access to personal data by authorized personnel only.

Regular review and updating of security protocols.

5. Your Rights Depending on local laws, you may have the right to:

Access the personal data we hold about you.

Request corrections to your information.

Request deletion of your data (unless we need to keep it for legal reasons).

Withdraw consent to marketing communications at any time.

Object to or restrict the processing of your data.

You can exercise these rights by contacting us at info@beddy.co.nz.

6. Cookies and Tracking Technologies Our website uses cookies and similar technologies to:

Enhance your browsing experience.

Analyse website traffic and usage.

Personalize content and ads.

Enable features such as live chat and social sharing.

Third-party cookies may be used by advertising partners, analytics providers, and social platforms. You may choose to disable cookies via your browser settings, but this may affect site functionality.

7. Third-Party Links Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

8. Children’s Privacy Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will delete it promptly.

9. International Users If you are accessing our services from outside New Zealand, please be aware that your data may be transferred to, stored, and processed in New Zealand. By using our services, you consent to this transfer in accordance with this policy.

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review the policy regularly.

11. Contact Us If you have any questions or concerns regarding our Privacy Policy or how we handle your data, please contact us at: info@beddy.co.nz